Privacy Policy

Last Updated: August 13, 2025

1. Introduction

ZITRO MANAGEMENT (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and related services, including SMS marketing, email marketing, appointment reminders, and website analytics tools. By using our services or opting into our communications, you agree to this Privacy Policy and to our Terms and Conditions.

2. Information We Collect

Contact Information

We may collect your name, email address, phone number, and mailing address when you complete forms, schedule appointments, request information, or otherwise provide your details.

Communications Data

If you choose to opt in, we collect your messaging preferences and maintain records of consent, message history, and opt-out activity for SMS and email communications.

Usage and Device Information

We use cookies, pixels, and analytics tools to collect data about how you interact with our website, including IP address, browser type, pages visited, and engagement patterns.

Appointment and Service Data

If you schedule appointments or use our property management services, we may collect information related to those interactions.

3. How We Use Your Information

We use the information we collect to:

Provide requested services and customer support

Send appointment confirmations and reminders

Deliver SMS and email communications you have consented to receive

Improve website functionality and marketing performance through analytics

Maintain compliance records for consent and opt-out activity

Protect our users and business through fraud prevention and security monitoring

4. Cookies and Tracking Technologies

We use cookies and other tracking technologies to personalize your browsing experience and understand how our website is used. You may modify your browser settings to block cookies, though doing so may affect certain website features.

5. How We Share Your Information

We Do Not Sell Personal Information

We do not sell your personal data, and we do not share mobile phone numbers or SMS consent data with third parties for marketing or promotional purposes.

Service Providers

We may share information with trusted vendors who assist with SMS and email delivery, customer support systems, appointment scheduling, analytics, and other operational services. These providers may use your information only to perform tasks on our behalf.

Legal and Safety Requirements

We may disclose information if required by law or if necessary to protect the safety, rights, and security of ZITRO MANAGEMENT, our users, or others.

Business Transfers

If ZITRO MANAGEMENT is involved in a merger, acquisition, or asset transfer, your information may be transferred as part of that transaction. Any successor organization must honor this Privacy Policy.

Third-Party Sharing Restrictions

Mobile data, including SMS opt-in data and consent information, will not be shared with third parties except subcontractors supporting service delivery (e.g., customer service). This data will never be used for marketing by external parties.

6. Your Choices

SMS Opt-Out

You can opt out of text messages at any time by replying “STOP” to any SMS. You will receive a confirmation and no further messages unless you opt back in.

Email Opt-Out

You may unsubscribe from marketing emails by selecting the “unsubscribe” link at the bottom of any email.

Access and Correction

Subject to applicable law, you may contact us to request access to, correction of, or deletion of the personal information we hold about you.

7. Data Security

We implement reasonable administrative, technical, and physical measures to protect your data. However, no method of data transmission or storage is 100% secure, and we cannot guarantee absolute protection.

8. Children’s Privacy

Our services are not intended for children under 13 years of age, and we do not knowingly collect personal information from children.

9. Updates to This Policy

We may update this Privacy Policy periodically. The revised version will be posted on our website with an updated Last Updated date.

10. Contact Us

For questions about this Privacy Policy, please contact:

ZITRO MANAGEMENT
Address: 2931 IVANDELL AVE
Phone: (254) 587-5295
Email: [email protected]